FAQ

Are your sweaters made in Iceland ?

How do you care for Icelandic wool sweaters?

The Icelandic wool sweaters rarely needs washing, consider hanging it out in the fresh air first before washing it. Cleaning wool sweaters requires special care to preserve their quality. We always recommend washing your sweater by hand. Here you can find detailed instructions on how to wash your wool sweater.

Sadly many, if not most, of our competitors have begun making their "Icelandic" sweaters in China and other places with cheap labor. Statements like "Designed in Iceland" or "Made from Icelandic wool" are usually telltale of such production, but also a very different level of quality not seen until to late. A good way to spot China made products is the price. A knitted sweater takes a skilled knitter about 20 hours to make. If you can find a hand knitted Icelandic sweater under 200 USD it is most likely not made in Iceland and the quality is probably in accordance.

That's no problem. If you require a custom size just let us know. There is no extra charge unless material and shipping weight is greatly increased. You can also play around with the colors and we have professional people to assist you if you want.

You can shop at icelandicstore.is without creating an account. However, if you register your free account, you will be able to enjoy the benefits of for example track your orders and review past purchases and save your billing and shipping information so you can shop even quicker next time you visit icelandicstore.is.

We offer a great selection of products but sometimes they may not be available online. If you send us a message to  shop@icelandicstore.is we will most likely be able to accommodate you.

If you have your tracking number you can use the tracking at DHL Express 
and The Icelandic Post
If you did not receive a tracking number please contact us at shop@icelandicstore.is and we will get that sorted out.